Login troubleshooting checklist
- Confirm the latest app version and official access route.
- Check mobile network, DNS, app cache and storage permissions.
- Avoid sharing OTP, password or recovery information with third parties.
Account support
A focused support page for login access, verification, password checks and account safety questions.
Link this page from download, not-working, FAQ and update notes whenever a user question includes login, account, verification or password wording.